Privacy Policy
Last updated: March 26, 2026
1. Information We Collect
We collect information you provide directly: name, email, phone number, company details, and property valuation data. We also collect technical data such as IP address, browser type, and usage analytics to improve the Service.
2. How We Use Your Information
Your data is used to: provide and maintain the Service, process valuation orders, coordinate field visits, generate reports, manage billing, send transactional communications, and improve platform performance.
3. Data Storage & Security
All data is stored on secure, encrypted servers. Property data and valuation reports are isolated per company workspace. We implement industry-standard security measures including TLS encryption, access controls, and regular security audits.
4. Data Sharing
We do not sell your data. We may share data with: service providers who assist in operating the platform (e.g., cloud hosting, email delivery), or when required by law or regulatory authority. All third-party processors are bound by data protection agreements.
5. Property & Financial Data
Property valuation data, field visit records, and financial information uploaded to the platform are treated with the highest level of confidentiality. Access is restricted to authorised users within your company workspace as per your configured roles and permissions.
6. Cookies
We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns. You may disable non-essential cookies in your browser settings.
7. Your Rights
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, export your data, and withdraw consent. To exercise any of these rights, contact us at the address below.
8. Compliance
We comply with the Information Technology Act, 2000 and IT (Reasonable Security Practices and Procedures) Rules, 2011 of India. For users in the EU, we also comply with applicable GDPR requirements.
9. Data Retention
We retain your data for as long as your account is active. Upon account termination, data is retained for 30 days to allow export, after which it is permanently deleted.
10. Contact
For privacy-related inquiries, please contact us at Vishnu@contact.viviproptech.com.