Frequently asked questions
What is VIVI Proptech?
Software for panel valuation firms to run the TVR desk: order intake from bank emails, engineer assignment, site visits with GPS-stamped photos, drafting, QC and billing — in one place your whole team can see.
Is our data safe?
Your firm's orders, borrowers, photos and reports are visible only to people in your firm. Another firm on VIVI Proptech cannot see them, and we don't sell or share your data.
Which bank formats do you support?
The Equitas Small Finance Bank residential format is live today. For other lenders, send us the Word template you already use and we set it up.
What does it cost?
Free for 30 days, up to 500 orders, with no card and no setup fee. After that, pricing depends on your monthly order volume — message us on WhatsApp for a quote.
Can you build something specific for our firm?
Yes. We build custom lender formats, fields, workflows, integrations and reports, bring in your past data, train your team, and maintain it as you grow. Tell us what you need on WhatsApp.
Do field engineers need a smartphone?
Yes: any Android phone or iPhone with a camera, GPS and a web browser. Nothing to install from the app store.
How do orders get in?
Connect your firm's Gmail or Zoho inbox and VIVI Proptech reads lender emails and turns them into draft orders for a coordinator to check. You can also add orders by hand.
How do site visits work?
Assign an engineer and they get the visit on their phone — including freelance engineers, through a secure link. They fill the property details and take photos stamped with GPS, date and time.
Can we manage several branches and lenders?
Yes. Orders, bills and staff can be split by branch, and each lender (biller) keeps its own branches and rates. People see only the branches they are given.
What formats are reports produced in?
Word (.docx) and PDF, in the lender's template.